SMS compliance

Carrier Zen SMS Consent and Opt-In

This page documents how people provide consent to receive text messages from Carrier Zen Inc. at (855) 951-5221. Text messaging is optional and consent is not a condition of purchase.

Primary opt-in method

Opt in by text message

A person starts the double-opt-in process from their own mobile device by texting START to (855) 951-5221. Carrier Zen then asks the person to reply YES before recurring messages begin.

Text START to (855) 951-5221

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Carriers are not liable for delayed or undelivered messages.

1. Recipient initiatesThe recipient texts START to (855) 951-5221 from their own mobile device.
2. Carrier Zen requests confirmationCarrier Zen: Reply YES to confirm recurring account, customer-care, demo, service, and optional product-update texts. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase.
3. Recipient confirmsThe recipient replies YES. No recurring messages are sent if the recipient does not provide this confirmation.
4. Carrier Zen confirms enrollmentCarrier Zen: You’re subscribed. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Privacy: https://www.carrierzen.com/privacy Terms: https://www.carrierzen.com/terms

Additional consent method

Separate, unchecked consent

When a Carrier Zen booking, account, or onboarding flow asks for a mobile number, the person must separately select the applicable unchecked consent option. Providing a phone number alone does not create SMS consent.

I agree to receive recurring account, demo, service, and customer-care texts from Carrier Zen at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.I also agree to receive recurring marketing and product-update texts from Carrier Zen. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out or HELP for help.

The example controls are intentionally disabled on this proof page. Consent is collected only in the actual booking, account, onboarding, or text-keyword flow.

Program scope and message examples

Messages may include demo scheduling and reminders, account or workspace notifications, onboarding and service updates, replies to customer-care requests, and product or promotional updates selected by the recipient.

Carrier Zen: Your demo is confirmed for [date/time]. Reply C to confirm or contact us if you need to reschedule. Reply STOP to opt out.
Carrier Zen: Your workspace invitation is ready: https://team.carrierzen.com/login. Message frequency varies. Reply STOP to opt out or HELP for help.
Carrier Zen: Thanks for contacting customer care. We received your request and a team member will follow up shortly. Reply STOP to opt out.
Carrier Zen: See how our workforce operations platform helps delivery teams stay organized: https://www.carrierzen.com. Reply STOP to opt out.

Opt-out and support

Reply STOP at any time to unsubscribe. Reply HELP for assistance, call (855) 951-5221, or email [email protected]. A confirmation is sent after an opt-out request, and no further texts are sent unless the recipient opts in again.

Consent records

Carrier Zen records the mobile number, consent source, disclosure version, date and time, and opt-out status when practical. Mobile information and SMS consent are handled as described in the Carrier Zen Privacy Policy.

Carrier Zen Inc. · (855) 951-5221 · [email protected]